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How to Create a Follow-Up

Updated over 6 months ago

Adding a follow-up can be useful when you need to remember to...follow up! Below are a few ways that you can add follow-ups quickly and easily. Click here to create a follow-up.

Steps to Create a Follow-Ups:

From the Follow-Ups Dashboard:

  1. Once you are logged in to the platform, click "Follow-Ups" in the top navigation.

  2. From here, you will see Suggestions, Follow-ups, Tasks and Milestones in the top left corner and click "Follow-Ups."

  3. In the Follow-Ups column, click the "+" icon. A modal will appear that will allow you to select or add a contact, add a time and date, and then a quick note about why you are following up.

  4. If you don't want to set a timeline for the follow-ups, just click on "No Due Date."

  5. For the incremental time intervals, you can simply click "Add Quick Follow-ups."

  6. Once you are done, click "Save" and your new follow-up will be added to the

    Follow-Ups Dashboard and the contact record.

From the Quick Action™ button:

  1. If you aren't familiar with the Quick Action™ button, it is the big "+" button at the bottom left of the screen while on the platform. Click on this button to see all of the available options. Click on "Follow-Up" within the Quick Action™ button.

  2. A modal will appear that will allow you to select or add a contact, add a time and date, and then a quick note about why you are following up and click "Save" and your new follow-up will be added to the Sales Dashboard™ and the contact record.

If you have any issues adding a follow-up or would like to ask questions regarding follow-ups, please let us know using our Coach-on-Call feature.

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